HOW CAN WE HELP!
At Krave Kandy, customer satisfaction is our top priority. If you have any questions about our products, need assistance with an order, or simply want to get in touch, we’re here to help.
FAQ
Find the most frequently asked questions below.
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Yes! We offer free UK shipping on all orders over £60. For orders under £60, a standard shipping fee applies, starting from £2.99. The exact cost will be calculated at checkout.
Please note: We currently ship within the UK only. -
We aim to dispatch all orders within 1–2 working days. Once dispatched, UK delivery usually takes 2–4 working days.
You’ll receive a tracking link as soon as your order is on the way! -
Yes, all of our products are halal certified, so you can enjoy everything we offer with confidence.
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Our mystery boxes are packed with a surprise selection of our best snacks and sweets! Each box is different, and you’ll always get great value and variety.
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All products are carefully packed to ensure they arrive fresh and in perfect condition. We use secure, food-safe packaging for maximum quality.